Terms of service

TERMS OF SERVICE

Last updated: July 23, 2026

OVERVIEW
Welcome to Nitro Nature! The terms "we", "us" and "our" refer to Nitro Nature. Nitro Nature operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Nitro Nature is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THEY CONTAIN IMPORTANT LIMITATIONS ON YOUR LEGAL RIGHTS, INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY, AND AN AGREEMENT TO RESOLVE DISPUTES THROUGH BINDING ARBITRATION RATHER THAN IN COURT.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, you may be asked to provide certain information. You represent and warrant that all information you provide is correct, current, complete, and that you have all rights necessary to provide it.

You are solely and fully responsible for maintaining the security of your account credentials and for all activity that occurs under your account, whether or not authorized by you. We are not liable for any loss or damage arising from your failure to protect your account information.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products in our online store. However, colors or product appearance may differ from how they appear on your screen due to your device and its settings.

We do not warrant that the appearance, quality, or performance of any product will meet your expectations or match how it is depicted in our store. All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product or limit quantities sold to any person, region, or jurisdiction, for any reason.

SECTION 2bis - HEALTH DISCLAIMER
The products sold through the Services are dietary supplements. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

You are solely responsible for evaluating the suitability of any product for your individual circumstances. You must consult a qualified healthcare provider before using any supplement, particularly if you are pregnant, nursing, taking medication, or have a pre-existing medical condition. You must be at least 18 years of age to purchase products through the Services. By purchasing, you assume all risk associated with the use of the product and release us from any liability arising from your use, misuse, or failure to seek appropriate medical advice, to the fullest extent permitted by law.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase, which we may accept or decline for any reason, at our sole discretion. Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted. Once accepted, we may be unable to accommodate cancellation requests.

We are not liable for our refusal to accept, or our cancellation of, any order. Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as set out in your order confirmation. Unless expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges — you are solely responsible for these.

You agree to provide current, complete, and accurate purchase, payment, and account information, and to promptly update it. You represent and warrant that (i) your payment information is true, correct, and complete, (ii) you are duly authorized to use the payment method provided, and (iii) you will pay all charges incurred, including shipping, handling, and applicable taxes.

We bear no responsibility or liability for any consequence resulting from inaccurate, outdated, or fraudulent payment information you provide.

SECTION 5 - SHIPPING AND DELIVERY
WE ARE NOT LIABLE FOR SHIPPING OR DELIVERY DELAYS OF ANY KIND. All delivery times are estimates only and are not guaranteed. We are not responsible for delays, loss, or damage caused by shipping carriers, customs processing, weather, or any event outside our direct and exclusive control. Once we transfer products to the carrier, title and risk of loss passes entirely to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and their design, selection, and arrangement, are owned by Nitro Nature, its affiliates, or licensors, and are protected by U.S. and foreign intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Unauthorized use may violate federal and state intellectual property laws and we reserve the right to pursue all available legal remedies. All rights not expressly granted are reserved by Nitro Nature.

SECTION 7 - OPTIONAL TOOLS
You may be given access to third-party tools as part of the Services, which we neither monitor nor control. We provide access to such tools "as is" and "as available," without any warranties or endorsement of any kind. WE SHALL HAVE NO LIABILITY WHATSOEVER ARISING FROM OR RELATING TO YOUR USE OF OPTIONAL THIRD-PARTY TOOLS. Any use of such tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content, accuracy, or practices of any third-party site, and we assume no liability for them. If you access third-party sites, you do so entirely at your own risk. Complaints regarding third-party products or services must be directed to that third party, not to us.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Nitro Nature is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our Store are made directly with Nitro Nature. Shopify is not responsible for any aspect of any sale between you and Nitro Nature, including any injury, damage, or loss resulting from purchased products. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Nitro Nature.

SECTION 10 - PRIVACY POLICY
All personal information we collect is subject to our Privacy Policy [LINK]. By using the Services, you acknowledge that you have read it. Because the Services are hosted by Shopify, Shopify also collects and processes personal information as described in our Privacy Policy.

SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant us a perpetual, irrevocable, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use, without compensation or attribution to you.

You represent and warrant that you own all necessary rights to the Feedback, that you have disclosed any compensation received for it, and that it complies with these Terms and does not violate any third party's rights. We have no obligation to maintain confidentiality, pay compensation, respond to, or use any Feedback, and assume no liability for Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
The Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct these and to change, update, or cancel orders based on inaccurate information at any time, without prior notice, including after an order has been submitted — without liability to you for doing so.

SECTION 13 - PROHIBITED USES
You may use the Services for lawful purposes only. Prohibited uses include, without limitation: unlawful or malicious purposes; violating any regulation or law; infringing our or others' intellectual property; harassing, abusing, or defaming any person; transmitting false or misleading information; sending spam or unsolicited advertising; impersonating any person or entity; uploading viruses or malicious code; scraping or automated data extraction; and bypassing or interfering with any security or access-control measure we employ.

We reserve the right to suspend, disable, or terminate your account immediately and without notice or liability to you if we determine, in our sole discretion, that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section applies if you use, allow, enable, or cause the deployment of an "Agent" — any software or service that takes autonomous or semi-autonomous action on your behalf.
14.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates in strict accordance with Section 14.4, and unless we have not requested it refrain from doing so.
14.3 We may limit, including by technical measures, whether and how any Agent accesses the Services.
14.4 Agents must: (i) identify themselves as an Agent in all requests via the user agent string ("Agent/[agent name]"); (ii) not conceal that interactions come from an Agent, including by mimicking human behavior or bypassing CAPTCHAs; (iii) respond truthfully to any prompt seeking to determine if interactions come from a human; (iv) not circumvent any measure intended to control Agent access.
You are fully responsible for any action taken by an Agent you deploy, as if you had taken that action yourself.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services, in whole or in part, at our sole discretion, at any time, without notice and without liability to you. You will remain liable for all amounts due up to the date of termination. Sections that by their nature should survive termination will survive, including but not limited to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, Severability, and Governing Law.

SECTION 16 - DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. ANY RELIANCE YOU PLACE ON INFORMATION FROM THE SERVICES IS STRICTLY AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NITRO NATURE, ITS OWNERS, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND — INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS — ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICES OR ANY PRODUCT, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FRAUD, OR FRAUDULENT MISREPRESENTATION.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Nitro Nature, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all losses, damages, liabilities, claims, and expenses (including reasonable attorneys' fees) arising out of or related to: (1) your breach of these Terms; (2) your violation of any law or third-party right; (3) your access to or use of the Services; or (4) your use of any product purchased through the Services, including any injury, illness, or adverse reaction.

We will notify you of any indemnifiable claim. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You agree to cooperate fully in the defense of any such claim.

SECTION 19 - DISPUTE RESOLUTION AND ARBITRATION
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith informal negotiation by contacting us at support@nitronature.com. If not resolved within 30 days, both parties agree that any remaining dispute shall be resolved by binding arbitration on an individual basis, and not as a class, collective, or representative action, to the fullest extent permitted by applicable law. You waive any right to a jury trial or to participate in a class action, to the extent permitted by law.

Where applicable law does not permit mandatory arbitration or class action waivers (including for certain consumer claims under EU or Spanish law), this section shall apply only to the extent legally permissible, and mandatory statutory consumer rights remain unaffected.

SECTION 20 - SEVERABILITY
If any provision of these Terms is found unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remainder shall be severed without affecting the validity of the rest of these Terms.

SECTION 21 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision does not constitute a waiver of that right or provision. These Terms, together with any policies referenced herein, constitute the entire agreement between you and us, superseding any prior agreements or communications. Any ambiguity shall not be construed against the drafting party.

SECTION 22 - ASSIGNMENT
You may not assign, transfer, or delegate this agreement or any rights or obligations under it without our prior written consent; any attempt to do so is void. We may freely assign, transfer, or delegate these Terms and our rights and obligations without notice or consent.

SECTION 23 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Nitro Nature is headquartered, without regard to conflict of law principles. You and Nitro Nature consent to the exclusive venue and personal jurisdiction of the courts located there, except as provided in Section 19.

SECTION 24 - HEADINGS
Headings are included for convenience only and do not limit or affect these Terms.

SECTION 25 - CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms at any time by posting changes to our website. It is your responsibility to review these Terms periodically. We will provide notice of material changes as required by applicable law. Your continued use of the Services after changes are posted constitutes your acceptance of those changes.

SECTION 26 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at support@nitronature.com.

Nitro Nature
support@nitronature.com
Carrer Viena 66, Roses, Spain
+34 650373370